Thursday, 21 August 2014
Race Field Information Use Standard Conditions Minimum Bet Limit – Clause 5.7

From 1 September 2014, Australian Wagering Operators who are approved to Use NSW Thoroughbred Race Field Information are required to comply with a new Standard Condition (Clause 5.7) which details the Minimum Bet Limits for NSW Thoroughbred Races.

More information, including the Racing NSW Complaints procedure is set out below.


1. Announcement Minimum Bet Limits – Updated Conditions 28/05/15

    1.1 Deputy Premier and Minister for Racing Media Release

    1.2 Announcement - Minimum Bet Limits 22/07/2014


2. Details of Minimum Bet Clause 5.7 of the RFIU Standard Conditions

    2.1 Minimum Bet Conditions

    2.2 2016-17 Race Field Information Use – Complete Standard Conditions

3. How to Lodge a Complaint and Process

  • At first instance, punters who believe that a wagering operator has refused their bet or excluded them in contravention of the minimum bet limit condition should contact the wagering operator to ascertain the reason for the refusal or exclusion.
  • If the punter remains unsatisfied with the reason provided by the wagering operator, then they may lodge a formal complaint with Racing NSW by completing and submitting the complaints form found on the Racing NSW website - https://forms.racingnsw.com.au/forms/minimumbetlimitscomplaint
  • Complaints will only be accepted and investigated following submission of a fully completed complaints form. As part of the complaint, a punter will need to state what action they have taken to contact the wagering operator and the outcome including any reasons given to the punter.
  • The Complaint must be submitted within 14 days of the date of the incident the subject of the complaint. For example, from the date the bet was rejected, the date of the account closure or the rejection of the opening/reopening of an account.
  • Racing NSW will then investigate the complaint to assess, on the evidence available, whether the wagering operator appears to have breached the minimum bet limit condition and whether the wagering operator should be referred to the NSW Government Office of Racing for prosecution.
  • Both the complainant and the wagering operator will be informed of the outcome of the investigation.

4. Complaints Form


5. Frequently Asked Questions


6. List of NSW Race Field Information Use Approval Holders 2016-17


7. Race Field Standard Conditions 5.7 (d) (9) - Further reasons where an Approval Holder is not required to comply with clauses 5.7(a) or 5.7(c)


8. Bet Types allowed: Non-traditional Bet types Permitted or Not Permitted – Clause 5.6 RFIU Standard Conditions

 

The Latest Racing News

RACE 1: Crimson Sun debuted impressively for Gunnedah trainer Gavin Groth in the first race on today’s Gunnedah Cup meeting.
Gai Waterhouse expects lightly raced filly Pandemonium to develop into a Group 1 performer this spring and thus won’t hear of her being beaten at Warwick Farm on Wednesday.
Making the most of his recent winning run, trainer Allan McRae is hoping his hot trot isn’t over just yet as he prepares to start three horses for Leeton on Tuesday.
Trainer John Thompson has reported to Racing NSW Stewards that THE GRANDSON (NZ) (race 6, no.6 at Warwick Farm on Wednesday) has undergone a tie back operation since its last start at Royal Randwick on 13th February 2017.
Muswellbrook Race Club has announced an increase in prizemoney for its Muswellbrook Cup to $100,000 to be run on 8th December.